{"id":3116,"date":"2013-08-20T07:42:25","date_gmt":"2013-08-20T05:42:25","guid":{"rendered":"https:\/\/staging.tranviascoruna.com\/passenger-service\/"},"modified":"2026-04-17T09:13:34","modified_gmt":"2026-04-17T07:13:34","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/staging.tranviascoruna.com\/en\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3116\" class=\"elementor elementor-3116 elementor-605\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8d015d6 tarifas-bonos elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8d015d6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42ad912\" data-id=\"42ad912\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5438218 elementor-widget elementor-widget-html\" data-id=\"5438218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"contact-block\">\n  <div class=\"contact-block__grid\">\n    <div class=\"contact-block__left\">\n      <div class=\"contact-block__left-col\">\n        <div class=\"contact-card\">\n          <h3>Address<\/h3>\n          <p>Carretera Fuertes, n\u00ba 4 <br>CP 15.011, A Coru\u00f1a<\/p>\n        <\/div>\n\n        <div class=\"contact-card\">\n          <h3>Follow us<\/h3>\n          <div class=\"social-links\">\n            <a href=\"https:\/\/www.instagram.com\/tranviascoruna\/\" aria-label=\"Instagram\">\n              <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/Instagram.png\" alt=\"Instagram\">\n            <\/a>\n            <a href=\"https:\/\/x.com\/tranviascoruna\" aria-label=\"X\">\n              <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/X.png\" alt=\"X\">\n            <\/a>\n            <a href=\"https:\/\/www.facebook.com\/tranviascoruna\" aria-label=\"Facebook\">\n              <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/Facebook.png\" alt=\"Facebook\">\n            <\/a>\n            <a href=\"https:\/\/www.youtube.com\/channel\/UC34PNfRpvVREDmLfSz0YziQ\/featured\" aria-label=\"YouTube\">\n              <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/Youtube.png\" alt=\"YouTube\">\n            <\/a>\n          <\/div>\n        <\/div>\n        <div class=\"contact-card\">\n          <h3>Mail<\/h3>\n          <a href=\"mailto:correo@tranviascoruna.com\" class=\"mail_field\">correo@tranviascoruna.com<\/a>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"contact-block__right\">\n      <div class=\"contact-card contact-card--highlight\">\n        <div class=\"contact-card__icon\">\n          <img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/phone_icon.png\" alt=\"Tel\u00e9fono\">\n        <\/div>\n\n        <div class=\"contact-card__phones\">\n          <p><a href=\"tel:981250100\">981 250 100<\/a><\/p>\n          <p><a href=\"tel:900799192\">900 799 192<\/a><\/p>\n        <\/div>\n\n        <p class=\"contact-card__schedule\">\n         <strong>Phone and in-person service hours:<\/strong><br\/>\nMonday to Sunday from 8:00 a.m. to 10:00 p.m.\n\n        <\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a41219 elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a41219\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-01f8af6\" data-id=\"01f8af6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebf163c elementor-widget elementor-widget-heading\" data-id=\"ebf163c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Write us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed353e0 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"ed353e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3116\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ed353e0\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Compa\u00f1\u00eda de Tranv\u00edas de La Coru\u00f1a\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Nombre elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Nombre\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[Nombre]\" id=\"form-field-Nombre\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Apellidos elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Apellidos\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tApellidos\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[Apellidos]\" id=\"form-field-Apellidos\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Surname\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_3808a1b elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3808a1b\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_3808a1b]\" id=\"form-field-field_3808a1b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telephone\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-tipo elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-tipo\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tKind of message:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Enquiry \" id=\"form-field-tipo-0\" name=\"form_fields[tipo]\" required=\"required\" aria-required=\"true\"> <label for=\"form-field-tipo-0\">Enquiry <\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Complaint\" id=\"form-field-tipo-1\" name=\"form_fields[tipo]\" required=\"required\" aria-required=\"true\"> <label for=\"form-field-tipo-1\">Complaint<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Suggestion\" id=\"form-field-tipo-2\" name=\"form_fields[tipo]\" required=\"required\" aria-required=\"true\"> <label for=\"form-field-tipo-2\">Suggestion<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Work with us\" id=\"form-field-tipo-3\" name=\"form_fields[tipo]\" required=\"required\" aria-required=\"true\"> <label for=\"form-field-tipo-3\">Work with us<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-Mensaje elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Mensaje\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMensaje\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[Mensaje]\" id=\"form-field-Mensaje\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_7b3277e elementor-col-100\">\n\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_7b3277e]\" id=\"form-field-field_7b3277e\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"10\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d87c993 elementor-col-100\">\n\t\t\t\t\t<p>Pursuant to the data protection regulation currently in force, the personal data voluntarily provided by you via this web form will be processed by COMPA\u00d1\u00cdA DE TRANV\u00cdAS DE LA CORU\u00d1A S.A., in its capacity as data controller, for the purpose of responding to your request, enquiry, complaint, or suggestion. No disclosures or transfers of data will take place, and the data will be retained for the period necessary in order to handle your request. The legal basis for the processing is the data subject\u2019s consent. You may exercise your rights of access, rectification, restriction of processing, erasure, data portability, and objection to the processing of your personal data by writing to CARRETERA FUERTES 4, 15011 A CORU\u00d1A (A CORU\u00d1A) or by sending an email to correo@tranviascoruna.com. For further information, you may consult our <a href=\/en\/privacy-policy\/>Privacy policy<\/a> and our <a href=\/en\/legal-notice\/>Legal notice<\/a><\/p>\n<p>You are hereby informed of your right to withdraw your consent to the processing of your data at any time. Said withdrawal of consent will not affect the lawfulness of processing based on consent prior to withdrawal thereof. Finally, you are reminded of your right to lodge a complaint with the Spanish Data Protection Agency.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_d7d61cb elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_d7d61cb]\" id=\"form-field-field_d7d61cb\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\" aria-required=\"true\">\n\t\t\t\t<label for=\"form-field-field_d7d61cb\">I have read and accept all of the aforementioned conditions.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e50333c\" data-id=\"e50333c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d3e4bfb elementor-widget elementor-widget-heading\" data-id=\"d3e4bfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Where are we\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3338560 elementor-widget elementor-widget-google_maps\" data-id=\"3338560\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?key=AIzaSyBDSBjMYiXq-p31EzFPi_9bT8xODJ9a4ik&#038;q=compa%C3%B1ia%20de%20tranvias%20de%20a%20coru%C3%B1a&#038;zoom=14\"\n\t\t\t\t\ttitle=\"compa\u00f1ia de tranvias de a coru\u00f1a\"\n\t\t\t\t\taria-label=\"compa\u00f1ia de tranvias de a coru\u00f1a\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Address Carretera Fuertes, n\u00ba 4 CP 15.011, A Coru\u00f1a Follow us Mail correo@tranviascoruna.com 981 250 100 900 799 192 Phone and in-person service hours: Monday to Sunday from 8:00 a.m. to 10:00 p.m. Write us Where are we<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":"","_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"class_list":["post-3116","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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